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Course Description
Implementing Cisco IOS Unified Communications (IIUC) is a
five-day, instructor-led course that focuses on the knowledge and skills needed
to implement Cisco VoIP networks consisting of voice gateways. It also focuses
on implementing Cisco Unified Communications 500 Series for Small Business,
Cisco Unified Communications Manager Express, and Cisco Unity Express in a Cisco
Unified Communications Manager Express installation.
Duration :5 days, Instructor-led classroom
training
Prerequisites
To fully benefit from this course, it
is recommended that you have the following prerequisite skills and knowledge:
- Knowledge and skills of fundamental terms and concepts
of computer networking, including knowledge of LANs, WANs, and IP switching
and routing that is equivalent to those learned in Interconnecting Cisco
Networking Devices Part 1 (ICND1)
- Ability to configure and operate Cisco routers and
switches
- Cisco CCENT certification is recommended
Who Should Attend
This course is intended for the
following audience:
- Network Administrators
- Network Engineers
- Network Managers
- Systems Engineers
The secondary audience for this course is as follows:
Course Objectives
After completing this course, the
student will be able to:
- Explain the benefits and components of a Cisco Unified
Communications system
- Describe how traditional telephony systems operate
- Describe the basic operation, protocols, and components
involved in a VoIP call and configure a gateway to support these calls
- Implement Cisco Unified Communications Manager Express
to support a single site
- Install Cisco Unity Express, configure Cisco Unity
Express AutoAttendant, and troubleshoot Cisco Unity Express
- Describe and implement the Cisco Smart Business
Communications System using the Cisco Configuration Assistant
Course Outline
- Cisco Unified Communications Systems Introduction
- Introducing the Cisco Unified Communications System
- Understanding Cisco Unified Communications
Applications
- Traditional Telephony Operations
- Understanding Traditional Telephony
- Introducing Analog Circuits
- Introducing Digital Circuits
- VoIP Fundamentals
- Understanding Packetization
- Introducing VoIP Signaling Protocols
- Implementing VLANs, Trunks, and Inter-VLAN Routing
- Preparing the Network to Support Cisco Unified
Communications
- Connecting a VoIP System to a Service Provider
Network
- Understanding Call Setup and Digit Manipulation
- Describing QoS
- Cisco Unified Communications Manager Express
Implementation
- Introducing Cisco Unified Communications Manager
Express
- Defining Ephone-dn and Ephone
- Configuring Cisco Unified Communications Manager
Express to Support Endpoints
- Implementing Basic Voice Features
- Maintaining a Cisco Unified Communications Manager
Express System
- Cisco Unity Express Implementation
- Introducing Cisco Unity Express
- Implementing Cisco Unity Express
- Cisco Smart Business Communications System
Implementation
- Introducing the Cisco Smart Business Communications
System
- Implementing the Cisco Smart Business Communications
System Voice Features
- Implementing Additional Cisco Smart Business
Communications System Features
- Maintaining a Cisco Smart Business Communications
System
Hands-on Lab Exercises
- Lab 2-1: Demonstrate Voice Theory
- Lab 3-1: Prepare the Infrastructure to Support Cisco
Unified Communications
- Lab 3-2: Configure POTS Dial Peers
- Lab 3-3: Configure VoIP Dial Peers
- Lab 3-4: Implement Cisco AutoQoS
- Lab 4-1: Configure Cisco Unified Communications Manager
Express to Support Endpoints
- Lab 4-2: Implement Basic Voice Features
- Lab 4-3: Manage a Cisco Unified Communications Manager
Express System
- Lab 5-1: Configure Cisco Unity Express
- Lab 6-1: Implement the Cisco Smart Business
Communications System
- Lab 6-2: Implement Additional Cisco Smart Business
Communications System Features
- Lab 6-3: Maintain Cisco Smart Business Communications
System
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