CIPT ACC_60 Course Description

Implementing Cisco Unified Communications IP Telephony Boot camp (CIPT BC) v6.0 prepares you for installing and configuring a Cisco Unified Communications Manager solution in a single site and multi site environment. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and voice security.

This course includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager and switches, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP), voice-mail integration, and numerous user telephone features. It also includes lab activities in which you will apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable call admission control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network (PSTN) in case of no available bandwidth. There are labs for implementing Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, Cisco Unified Mobility, and voice security.

Course Version

This course is the first release of the course named Implementing Cisco Unified Communications IP Telephony Boot camp (CIPT BC) v6.0.

This course updates Implementing Cisco Unified CallManager Boot camp (CIPT BC) v5.0 and is the recommended training for customers using CUCM v5.x.

Prerequisites

To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge:

• Working knowledge of fundamental terms and concepts of computer networking, to include LANs, WANs, and IP switching and routing
• Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
• Fundamental knowledge of converged voice and data networks
• Working knowledge of MGCP, session initiation protocol (SIP), and H.323, as well as their implementation on Cisco IOS gateways
• Ability to configure and operate Cisco routers and switches
• Ability to configure and operate Cisco Unified Communications Manager in a single-site environment
• Recommended prerequisite training
  • CCNA
  • CVOICE v6.0 or GW/GK v2.0
• The accelerated nature of a boot camp course requires that material be covered in an expedient manner. Depending on the dynamics of a particular course certain modules may be covered to a lesser degree or some labs may be completed for the student. Students will have a limited time to Look and Learn the labs that have been completed for them. Within the CIPT Boot camp v6.0 material, CIPT1 Module 5 material and labs and CIPT2 Module 1 labs may be covered to a lesser degree or completed for the student.

Who Should Attend

This course is intended for the following audience:

• Students completing the CCVP certification track
• Network designers, administrators, engineers, managers and support staff with the following responsibilities.
  • Maintain and configure a voice and data network which includes the Cisco Unified Communications Manager solution.
  • Require a fundamental understanding of the issues and solutions related to implementation of the Cisco Unified Communications Manager.
• This course is targeted at students who have one or more years of direct full time hands on experience with this or any previous version of Cisco CM or UCM and voice gateways.
• This course is targeted at students who work for a Cisco Partner and are looking to update and enhance their existing CCM or CUCM skills on Cisco Unified Communications Manager v6.0
• This course will start at 8 am and has a set amount of material that must be covered each day to complete the material on-time. Students will be required to complete all labs for each day before the end of class. Based on a student’s skill set and level of attention to completing the labs in a timely manner each day may end somewhere between 6 & 9 pm.

Number of Days

5 Days instructor-led classroom training. (Approx. 7 hours each day.)

Course Objectives

After completing this course, the student will be able to:

• Describe Cisco Unified Communications Manager including its functions, architecture, deployment and redundancy options, and how to install or upgrade
• Perform Cisco Unified Communications Manager platform and general administration, initial configuration, and user management
• Configure Cisco Unified Communications Manager to support on-cluster calling in a single-site deployment
• Implement a dial plan in Cisco Unified Communications Manager to make internal calls and place calls within the public switched telephone network (PSTN)
• Configure Cisco Unified Communications Manager media resources, features, and voice-mail integration
• Describe the issues in multisite deployments and their solutions, and describe and configure required dial plan elements
• Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and Cisco Unified Communications Manager Express
• Implement CAC to prevent oversubscription of the IP WAN
• Implement Cisco IOS Tcl and VoiceXML applications, along with mobility features such as Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, and Cisco Unified Mobility, so that users are reachable via their office phone numbers, regardless of their physical location and the various devices they may use.
• Secure a Cisco Unified Communications IP telephony deployment

Course Outline for CIPT1 v6.0 Material

Module 1: Introduction to Cisco Unified Communications Manager

This module describes Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install or upgrade.

• Lesson 1: Understanding Cisco Unified Communications Manager Architecture - This lesson defines how to understand Cisco Unified Communications Manager architecture.