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Implementing Cisco Unified CallManager Part 2
(CIPT2) v5.0 is designed to provide learners with
the necessary knowledge and skills to enable video
calls and to secure, monitor, and manage a Cisco
Unified Communications solution based on Cisco
Unified CallManager, the call-routing and signaling
component of the Cisco Unified Communications
solution.
This update covers numerous changes to Cisco Unified
CallManager Serviceability and management resulting
from a change in the operating system caused by the
use of an appliance-based model. Previous Microsoft
Windows tools for system management are now embedded
within Cisco Unified CallManager GUIs or Cisco
Unified CallManager Real-Time Monitoring Tool (RTMT).
This course update covers changes in Cisco Unified
CallManager CDR Analysis and Reporting (CAR), the
syslog viewer, trace collection and analysis, Cisco
Unified CallManager RTMT, and alerts, among others.
Numerous security enhancements and changes were
implemented in Cisco Unified CallManager Release
5.0, including security profiles, encrypted phone
configuration files, Secure Real-Time Transport
Protocol (SRTP) to H.323 gateways, session
initiation protocol (SIP) trunk encryption, and
digest authentication, among others.
Who should attend this course?
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Network administrators
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Network engineers
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Network managers
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Systems engineers
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Network designers
Pre-CIPT2 course recommendations
Prerequisites
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Working knowledge of fundamental terms and
concepts of computer networking, to include
LANs, WANs, and IP switching and routing
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Ability to configure and operate Cisco routers
and switches and to enable VLANs and DHCP
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Fundamental knowledge of converged voice and
data networks
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Ability to configure voice interfaces on Cisco
voice-enabled equipment for connection to
traditional, nonpacketized telephony equipment
and to configure the call flows for plain old
telephone service (POTS) and VoIP dial peers
Certifications
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CCVP
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Cisco IP Communications Support Specialist
Number of Days:
3- Days instructor-led classroom training. (Approx.
7 hours each day.)
Course Objectives
Upon completing this course, the learner will be
able to meet these overall objectives:
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Harden Cisco IP telephony devices, prevent toll
fraud, understand cryptographic concepts, and
apply cryptography to a Cisco Unified
CallManager cluster
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Make IP video telephony calls with Cisco Unified
Video Advantage and describe the basic
components and characteristics of video calls
and Cisco Unified CallManager configuration
parameters that enable video
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Classify and use system management tools that
can be used in a Cisco Unified CallManager
environment
Course Flow
This is the standard course schedule for a 3 day,
instructor-led class. Adjustments may be made based
on the skills, knowledge, and preferences of the
learners in attendance.
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Day 1: Secure IP Telephony |
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8:30–8:50
(0830–0850) |
Course
Introduction |
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8:50–10:30
(0850–1030) |
Lesson 1-1:
Preventing Toll Fraud |
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10:30–11:50
(1030–1150) |
Lab 1-1:
Preventing Toll Fraud |
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11:50–12:50
(1150–1250) |
Lunch |
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12:50–1:50
(1250–1350) |
Lesson 1-2:
Hardening the IP phone |
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1:50–2:50
(1350–1450) |
Lab 1-2:
Hardening the IP phone |
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2:50–3:50
(1450–1550) |
Lesson 1-3:
Understanding Cryptographic Fundamentals |
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3:50–4:50
(1550–1650) |
Lesson 1-4:
Understanding PKI |
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4:50 (1650) |
Day
ends |
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Day 2: Secure IP Telephony, Enable IP Video
Telephony |
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8:00–8:30
(0800–0830) |
Review
of Day 1 |
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8:30–9:50
(0830–0950) |
Lesson 1-5:
Understanding Cisco IP Telephony
Authentication and Encryption Fundamentals |
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9:50–11:50
(0950–1150) |
Lesson 1- 6:
Configuring Cisco IP Telephony
Authentication and Encryption |
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11:50–12:50
(1150–1250) |
Lunch |
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12:50–2:10
(1250–1410) |
Lab 1-3:
Configuring Cisco IP Telephony
Authentication and Encryption |
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2:10–2:50
(1410–1450) |
Lesson 2-1:
Introducing IP Video Telephony |
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2:50–3:50
(1450–1550) |
Lesson 2-2:
Configuring Cisco Unified Video Advantage |
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3:50–4:50
(1550–1650) |
Lab 2-1:
Enabling Cisco Unified Video Advantage |
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4:50 (1650) |
Day
ends |
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Day 3: Monitor and Manage IP Telephony |
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8:00–8:30
(0800–0830) |
Review
of Day 2 |
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8:30–8:50
(0830–0850) |
Lesson 3-1:
Introducing Cisco Unified CallManager
Serviceability |
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8:50–9:50
(0850–0950) |
Lesson 3-2:
Monitoring Performance |
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9:50–10:50
(0950–1050) |
Lab 3-1:
Monitoring Performance |
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10:50–11:50
(1050–1150) |
Lesson 3-3:
Configuring Alarms and Traces |
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11:50–12:50
(1150–1250) |
Lunch |
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12:50–1:40
(1250–1340) |
Lab 3-2:
Configuring Alarms and Traces |
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1:40–2:30
(1340–1430) |
Lesson 3-4:
Managing Call Accounting |
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2:30–3:10
(1430–1510) |
Lab 3-3:
Configuring Cisco Unified CallManager CAR |
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3:10–3:50
(1510–1550) |
Lesson 3-5:
Using Additional Management and Monitoring
Tools |
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3:50–4:30
(1550–1630) |
Lab 3-4:
Enabling Dependency Records, Configuring
Cisco Unified CallManager Dialed Number
Analyzer, and Using QRT |
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4:30–5:00
(1630–1700) |
Wrap-up |
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Lab Topology v4.1
Hands-on Lab Exercises v4.1
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Lab 1-1: Securing the Windows Operating System
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Lab 1-2: Securing Cisco CallManager
Administration
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Lab 1-3: Preventing Toll Fraud
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Lab 1-4: Hardening the IP Phone
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Lab 1-5: Configuring Cisco IP Telephony
Authentication and Encryption
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Lab 2-1: Enabling Cisco VT Advantage
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Lab 3-1: Monitoring Performance
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Lab 3-2: Configuring Alarms and Traces
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Lab 3-3: Configuring CAR
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Lab 3-4: Enabling Dependency Records,
Configuring Cisco Dialed Number Analyzer, and
Using QRT
Lab Topology v5.0
Hands-on
Lab Exercises v5.0
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Lab 1-1: Preventing Toll Fraud
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Lab 1-2: Hardening the IP Phone
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Lab 1-3: Configuring Cisco IP Telephony
Authentication and Encryption
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Lab 2-1: Enabling Cisco Unified Video Advantage
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Lab 3-1: Monitoring Performance
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Lab 3-2: Configuring Alarms and Traces
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Lab 3-3: Configuring Cisco Unified CallManager
CAR
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Lab 3-4: Enabling Dependency Records,
Configuring Cisco Unified CallManager Dialed
Number Analyzer, and Using QRT
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Configuration Files Summary
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Lab Activity Solutions
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