CIPT2_60 Course Description

Implementing Cisco Unified Communications IP Telephony Part 2 (CIPT2) v6.0 prepares you for installing and configuring, a Cisco Unified Communications Manager solution in a multisite environment. This course focuses on Cisco Unified CallManager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and voice security.

This course includes lab activities in which you will apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable call admission control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network (PSTN) in case of no available bandwidth. There are labs for implementing Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, Cisco Unified Mobility, and voice security.

Course Version

This is the first release of the course named Implementing Cisco Unified Communications IP Telephony Part 2 (CIPT2) v6.0.

This course updates Implementing Cisco Unified CallManager Part 2 (CIPT2) v5.0 and is the recommended training for customers using CUCM v5.x

Prerequisites

To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge:

• Working knowledge of converged voice and data networks
• Working knowledge of MGCP, session initiation protocol (SIP), and H.323, as well as their implementation on Cisco IOS gateways
• Ability to configure and operate Cisco routers and switches
• Ability to configure and operate Cisco Unified Communications Manager in a single-site environment
• Recommended prerequisite training:
  • CVOICE v6.0
  • CIPT 1 v6.0

Who Should Attend

This course is intended for the following audience:

• Students completing the CCVP certification track
• Network designers, administrators, engineers, managers and support staff with the following responsibilities.
  • Maintain and configure a voice and data network which includes the Cisco Unified Communications Manager solution.
  • Require a fundamental understanding of the issues and solutions related to implementation of the Cisco Unified Communications Manager.

Number of Days

5 Days instructor-led classroom training. (Approx. 7 hours each day.)

Course Objectives

After completing this course, the student will be able to:

• Describe the issues in multisite deployments and their solutions, and describe and configure required dial plan elements
• Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and Cisco Unified Communications Manager Express
• Implement CAC to prevent oversubscription of the IP WAN
• Implement Cisco IOS Tcl and VoiceXML applications, along with mobility features such as Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, and Cisco Unified Mobility, so that users are reachable via their office phone numbers, regardless of their physical location and the various devices they may use.
• Secure a Cisco Unified Communications IP telephony deployment

Course Outline

Module 1: Multisite Deployments

Describe the issues in multisite deployments and their solutions, and describe and configure required dial plan elements.

• Lesson 1: Identifying Issues in a Multisite Deployment This lesson explains issues pertaining to Cisco Unified Communications Manager multisite deployment and relates the issues to multisite connection options.

• Lesson 2: Identifying Solutions for a Multisite Deployment This lesson describes solutions to issues that occur in Cisco Unified Communications Manager multisite deployments.

• Lesson 3: Implementing Multisite Connections This lesson describes configuration of gateways and trunks in multisite environments.
  • Lab 1-1: Implementing Basic Multisite Connections

• Lesson 4: Implementing a Dial Plan for Multisite Deployments This lesson describes how to implement a dial plan to support inbound and outbound PSTN dialing, site-code dialing, and tail-end hop-off.
  • Lab 1-2: Implementing Multisite Dial Plans

Module 2: Centralized Call-Processing Redundancy

Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and Cisco Unified Communications Manager Express.

• Lesson 1: Examining Remote Site Redundancy Options This lesson describes the mechanisms for providing call survivability and device failover in remote sites, including the functions, operation, and limitations of each mechanism.
• Lesson 2: Implementing SRST and MGCP Fallback This lesson describes how to configure SRST to provide call survivability and MOH for SCCP phones, and MGCP fallback for gateway survivability.
  • Lab 2-1: Implementing SRST and MGCP Fallback
• Lesson 3: Implementing Cisco Unified Communications Manager Express in SRST Mode This lesson describes how to configure Cisco Unified Communication Manager Express to provide telephony service, basic hunting, and Music on Hold (MOH) to Skinny Client Control Protocol (SCCP) and SIP phones if the connection to the centralized call agent is lost.
  • Lab 2-2: Implementing Cisco Unified Communications Manager Express as SRST Fallback

Module 3: Bandwidth Management and Call Admission Control

Implement CAC to prevent oversubscription of the IP WAN.

• Lesson 1: Implementing Bandwidth ManagementThis lesson describes how to implement techniques to reduce bandwidth requirements on IP WAN links in Cisco Unified Communications Manager multisite deployments.
  • Lab 3-1: Implementing Bandwidth Management
• Lesson 2: Implementing Call Admission Control This lesson describes the configuration of CAC mechanisms and AAR in Cisco Unified Communications Manager.
  • Lab 3-2: Implementing CAC

Module 4: Features and Applications for Multisite Deployments

Implement Cisco IOS Tcl and VoiceXML applications, along with mobility features such as Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, and Cisco Unified Mobility, so that users are reachable via their office phone numbers, regardless of their physical location and the various devices they may use.

• Lesson 1: Implementing Call Applications on Cisco IOS Gateways This lesson describes how to download and implement Tcl scripting and VoiceXML applications on Cisco Unified Survivable Remote Site Telephony (SRST) or Cisco Unified Communications Manager Express IOS gateways to enable interactive voice response (IVR) functions.
• Lesson 2: Implementing Device Mobility This lesson describes how to configure the Device Mobility feature in Cisco Unified Communications Manager to allow mobile users to roam between sites with their endpoints and have location-dependent settings applied.
  • Lab 4-1: Enabling the Device Mobility Feature
• Lesson 3: Implementing Extension Mobility This lesson describes how to configure Cisco Unified Communications Manager Extension Mobility to allow roaming users to log in to any device and have the device reconfigured with their personal settings.
  • Lab 4-2: Implementing Cisco Unified Communications Manager Extension Mobility
• This lesson describes how to implement Cisco Unified Mobility for single-number reach, and other mobility services.
  • Lab 4-3: Implementing Cisco Unified Mobility

Module 5: IP Telephony Security

Secure a Cisco Unified Communications IP telephony deployment.

• Lesson 1: Understanding Cryptographic Fundamentals and PKI This lesson describes how cryptographic services are provided and what role a public key infrastructure (PKI) has within a security implementation.
• Lesson 2: Understanding Native Cisco Unified Communications Manager Security Features and Cisco Unified Communications Manager PKI This lesson describes natively supported Cisco Unified Communications Manager security features and the Cisco PKI, which is used to enable additional Cisco Unified Communications Manager security features.
• Lesson 3: Implementing Security in Cisco Unified Communications Manager This lesson describes how to configure a Cisco Unified Communications Manager cluster for secure operation.
  • Lab 5-1: Implementing Security in Cisco Unified Communications Manager

Inquire to find out about pricing and course specials.