CVOICE_60 Course Description

Cisco Voice over IP (CVOICE) v6.0 provides an understanding of converged voice and data networks and also the challenges faced by the various network technologies. The course also provides network administrators and network engineers with the knowledge and skills required to integrate gateways and gatekeepers into an enterprise VoIP network. This course is one of several courses in the Cisco CCVP™ track that addresses design, planning, and deployment practices and provides comprehensive hands-on experience in configuration and deployment of VoIP networks.

Prerequisites

To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge:

• Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing
• Basic internetworking skills taught in Interconnecting Cisco Network Devices (ICND), or equivalent knowledge
• Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
• Knowledge of traditional public switched telephone network (PSTN) operations and technologies

Associated Certifications

• Cisco Certified Voice Professional

Who Should Attend

This course is intended for the following audience:

• Students completing the CCVP certification track
• Network engineers, architects, and support staff with the following responsibilities.
  • Maintain and configure voice and data network devices
  • Are considering various methodologies to implement VoIP
  • Require a fundamental understanding of the issues and solutions related to implementation
  • Require a fundamental understanding of packet telephony technologies that are common for both enterprise and service provider applications

Number of Days

5 Days instructor-led classroom training. (Approx. 7 hours each day.)

Course Objectives

After completing this course, the student will be able to:

• Describe VoIP, voice gateways, special requirements for VoIP calls, codecs and codec complexity, and how DSPs are used as media resources on a voice gateway
• Configure gateway interconnections to support VoIP and PSTN calls and to integrate with a PSTN and PBX
• Describe the basic signaling protocols that are used on voice gateways and configure a gateway to support calls using the various signaling protocols
• Define a dial plan, describe the purpose of each dial plan component, and implement a dial plan on a voice gateway
• Implement gatekeepers and directory gatekeepers, and identify redundancy options for gatekeepers
• Implement a Cisco UBE gateway to connect to an Internet telephony service provider

Course Outline

Module 1: Introduction to VoIP

Describe VoIP, voice gateways, special requirements for VoIP calls, codecs and codec complexity, and how DSPs are used as media resources on a voice gateway.

• Lesson 1: Introducing VoIP This lesson describes the different types of voice gateways, including their functions, protocols, and uses. Upon completing this lesson, the learner will be able to meet these objectives:

• Lesson 2: Introducing Voice Gateways This lesson describes various types of voice gateways and when to use each type. Upon completing this lesson, the learner will be able to meet these objectives:

• Lesson 3: Specifying Requirements for VoIP Calls This lesson describes special requirements for VoIP calls, including the need for quality of service (QoS) and fax relay, modem relay, and dual tone multifrequency (DTMF) support. Upon completing this lesson, the learner will be able to meet these objectives:

• Lesson 4: Understanding Codecs, Codec Complexity, and DSP Functionality This lesson describes various codecs, how to configure codec complexity, and how DSPs are used as media resources. Upon completing this lesson, the learner will be able to meet these objectives:

Module 2: Voice Port Configuration

Configure gateway interconnections to support VoIP and PSTN calls and to integrate with a PSTN and PBX.

• Lesson 1: Understanding Call Types This lesson defines the various call types in a VoIP network. Upon completing this lesson, the learner will be able to meet these objectives:
• Lesson 2: Configuring Analog Voice Ports This lesson defines how to activate required Cisco Unified Communications Manager services and settings to enable features and remove Domain Name System (DNS) reliance.
  • Lab 2-1: Configuring Analog Voice Ports
• Lesson 3: Understanding Dial Peers This lesson describes the purpose and use of dial peers in VoIP. The lesson includes these activities:
  • Lab 2-2 Configuring POTS Dial Peers
  • Lab 2-3 Configuring VoIP Dial Peers
• Lesson 4: Configuring Digital Voice Ports This lesson describes the various digital interfaces and how to configure them. The lesson includes these activities:
  • Lab 2-4 Configuring Digital Voice Interfaces
• Lesson 5: Understanding QSIG This lesson describes the key technologies that are used to implement ISDN QSIG trunks.

Module 3: VoIP Gateway Implementation

Describe the basic signaling protocols that are used on voice gateways and configure a gateway to support calls using the various signaling protocols.

• Lesson 1: Implementing H.323 Gateways This lesson defines the H.323 protocol stack and how to implement H.323 on gateways. The lesson includes these activities:
  • Lab 3-1: Implementing H.323 Gateways
• Lesson 2: Implementing MGCP Gateways This lesson describes the MGCP stack and how to implement MGCP on gateways.
• Lesson 3: Implementing SIP Gateways This lesson describes how to use SIP within Cisco Unified Communications systems and integrate Cisco IOS gateways into SIP-based voice environments.
  • Lab 3-2: Implementing SIP Gateways

Module 4: Dial Plan Implementation on Voice Gateways

Define a dial plan, describing the purpose of each dial plan component, and implement a dial plan on a voice gateway.

• Lesson 1: Understanding Dial Plans This lesson describes the components of a dial plan and how they are used on Cisco IOS gateways.
• Lesson 2: Implementing Numbering Plans This lesson describes how to implement a numbering plan using Cisco IOS gateways. The lesson includes these activities:
  • Lab 4-1: Implementing Numbering Plans
• Lesson 3: Configuring Digit Manipulation This lesson describes how to implement digit manipulation using Cisco IOS gateways. The lesson includes these activities:
  • Lab 4-2: Implementing PSTN Dial Plans on Cisco IOS Gateways
• Lesson 4: Configuring Path Selection This lesson describes path selection and how to manipulate it using Cisco IOS gateways. The lesson includes these activities:
  • Lab 4-3: Configuring Path Selection
• Lesson 5: Implementing Calling Privileges on Cisco IOS Gateways This lesson defines how to implement calling privileges on Cisco IOS gateways using COR. The lesson includes these activities:
  • Lab 4-4: Implementing Calling Privileges on Cisco IOS Gateways

Module 5: H.323 Gatekeepers

Implement gatekeepers and directory gatekeepers, and identify redundancy options for gatekeepers.

• Lesson 1: Introducing Gatekeepers This lesson describes Cisco gatekeeper functionality.
• Lesson 2: Configuring Basic Gatekeeper Functionality This lesson defines how to configure gatekeepers for device registration, address resolution, and call routing. The lesson includes this activity:
  • Lab 5-1 Configuring Basic Gatekeeper Functionality
• Lesson 3: Implementing Gatekeeper-Based CAC This lesson defines how to implement gatekeeper-based CAC using zone bandwidth. The lesson includes this activity:
  • Lab 5-2: Implementing Gatekeeper-Based CAC

Module 6: ITSP Connectivity

Describe and configure a Cisco Unified Border Element (UBE) within a Cisco Unified Communications network.

• Lesson 1: Understanding Special Requirements for External VoIP Connections This lesson describes how Cisco UBEs are used in enterprise environments.
• Lesson 2: Implementing a Cisco UBE This lesson defines how to implement Cisco UBEs to provide security and interworking. The lesson includes these activities:
  • Lab 6-1: Configure a Cisco UBE to connect to an ITSP